1. Free, informational content
The content on this website is provided free of charge for general educational and informational purposes. We do not currently sell products, subscriptions, or paid services through this site, and no payment is requested or processed.
2. No charges, no refunds
Because there are no purchases on this website, there are no charges to refund. If you believe you have been charged by someone claiming to represent us, please contact us immediately using the details below so we can assist.
3. If paid services are added in future
Should we introduce any paid service in the future, we will publish clear pricing and a detailed refund procedure before any payment is taken. Where applicable, consumers in the European Union will be informed of their statutory right of withdrawal under EU consumer law.
4. Consumer rights
This policy does not affect any rights you may have under the New Zealand Consumer Guarantees Act or under mandatory consumer protection laws in your country of residence, including within the European Union.
5. How to contact us
If you have any question about payments or this policy, please contact us and we will respond as soon as we can.
- Owner: Naturexpel
- Address: Level 2, 79 Boulcott Street, Wellington 6011, New Zealand
- Phone: +64 4 473 9999
- Email: notifyuse@naturexpel.world